Field Force was established in 1995 as a field and data processing consultancy dedicated to supplying honest and reliable data.

Our management team has experience in all aspects of interviewing and supervision and training of interviewers.

Since 2010 Field Force has partnered with Oz Info for data collection and processing.

This has boosted field capacity and harnessess the considerable in-house computer services of Oz Info.

WE ARE AT THE LEADING EDGE OF INDUSTRY QA REQUIREMENTS:

Oz Info holds ISO certification established from long standing quality systems

High supervisor to interviewer ratio delivers superior quality

We are aware of tight margins and so minimise costs and maximise quality

We have complete control with access to field teams throughout Australia

QA includes telephone monitoring, back-check calls and in-person observations

LET FIELD FORCE MANAGE YOUR DATA GATHERING...

Questionnaire fine tuning, piloting and fieldwork through to delivery of data in flexible formats.
While we can supply field, coding and data processing as separate functions there are advantages in allowing our experienced staff to manage all of your data gathering and processing needs.

THE SCOPE OF OUR WORK:

  • TELEPHONE

    Our emphasis is training and supervision of interviewers to establish rapport over the phone and to deliver excellent quality output.

    CATI 'Residential' & 'Business 2 Business'

    Surveys scripted and hosted on secure LAN or client web linked surveys (CAWI)

    Sampling using random call across Australia, or from lists

    Seamless data integration CATI, CAPI, Online

  • CENTRAL LOCATION

    Our emphasis is training and supervision of interviewers to approach with confidence respondents F2F in order to deliver excellent quality output.

    Hand held computers or pen-n-paper

    Sampling via random intercept outdoors or at sites including shopping centres, hired venues or store exits

    Seamless data integration CATI, CAPI, Online

  • MYSTERY SHOPS & AUDITS

    Our emphasis is training and supervision of interviewers to take on the persona of a customer and to deliver detailed observational insights.

    Mystery and Shadow Shopping at client or competitor locations

    Product Audits and price checks via telephone or in-store or on-line

  • FGD & IDI

    'Focus Group Discussions' & 'In-depth-Interviews'

    Our emphasis is training senior staff to 'deep-dive' probed responses for quality output.

    Interviewing with or without transcripts or reporting.

    We access professional venues throughout Australia with services such as client viewing, audio-video recording, internet streaming

  • EDP

    Scripting, Data Entry, Coding of open questions

    Analysis, Oz Quest, SPSS, Excel, ASCII formats

    Seamless data integration CATI, CAPI, Online

  • ONLINE

    Online scripting, hosting

    Seamless data integration CATI, CAPI, Online

  • CONSULTING SERVICES

    Client consultation meetings

    Questionnaire design

    Report writing with easy to comprehend data with actionable conclusions, either in-summary or full-detail

  • CLIENTS: CLICK HERE VIEW OUR WEB SURVEY EXAMPLES

  • CLIENTS: CLICK HERE TO DOWNLOAD OR VIEW OUR PRESENTATION ABOUT OUR COMPANY SERVICES

  • CLIENT TESTIMONIALS: CLICK HERE
  

 

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